News

Nov
06
2015

Retailers in for a Very Digital Holiday Season, according to NRF survey

Top findings of consumers surveyed:

 

  • Average spending per person reaches $805.65, comparable with spending in 2014 holiday season ($802.45).
  • Spending on gifts for family members will total $462.95, up from $458.75 last year, and a survey high.
  • Almost half of holiday shopping, consisting of browsing and buying, will be done online: average consumers say 46 percent of their shopping (both browsing and buying) this holiday season will be conducted online, up from 44 percent last year.
  • 21.4 percent of smartphone owners will use their device to purchase holiday merchandise this year, the highest seen since NRF first asked in 2011.
  • Nearly half (46.7%) said free shipping/shipping promotions are important factors in their decision on where to shop.
  • 55.8 percent of holiday shoppers will splurge on themselves and/or others for non-gift items, and will spend an average of $131.59, up from $126.37 last year. ​

 

Gift cards maintain their spot at top of wish lists!

Those struggling with finding the perfect gift this year should look no further than a retailer’s gift card section. According to the survey, nearly six in 10 (58.8%) consumers celebrating the holidays say they would like to receive gift cards as a gift, making this the ninth year in a row that gift cards have topped the list of most requested gift items. Close behind is clothing or clothing accessories (52.2%) and books, CDs, DVDs and video games (40.5%) — though the latter is the lowest percentage seen since NRF started asking.

Read entire article at NationalRetailFederation.com

Source: National Retail Federation

Article by Kathy Grannis Allen, NRF

MEDIA CONTACT:
KATY LASEE | MARKETING DEPT.
651 554 8533
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TAGS:   card fulfillment, card services, holidays, National Retail Federation, trends

Nov
04
2015

Target to Give Gift Cards in Exchange for Used Clothing

Target has announced that it will be giving store credit to its customers in exchange for used clothing. The project is being implemented with ThredUp, an online consignment store, which accepts "high-quality, children's, or women's clothing, bags, and shoes," in return for Target gift cards, according to KARE 11 News.

Customers who would like to participate in the program would simply need to drop off their used goods at any target store. The items can also be shipped via FedEx or UPS. Target will even pay for the shipping fee.

However, Target states that not all items that are sent will be accepted. To date, ThredUp states that less than 50 percent of the items donated are being accepted. There's no cause for worry, however, since unwanted donations will be "recycled responsibly." Customers whose items are not accepted can also request for the donations to be sent back, reports Business Insider.

For the items that do get accepted, the corresponding store credit will vary. Items listed under $60 dollars will be paid upfront, while those listed for more than $60 will be listed as consignment.

Customers whose donations are accepted will receive an email about which items have been accepted within 25 days. The target gift cards that correspond to the accepted donations will be sent through registered mail.

 

Source: HNGN.com

Article by Peter de Jesus, HNGN.com

MEDIA CONTACT:
KATY LASEE | MARKETING DEPT.
651 554 8533
KRLasee@traveltags.com

TAGS:   card services, Community, holidays, trends

Oct
27
2015

MasterCard tries out ‘selfie pay’ for online purchases

For the selfie generation, it might be the perfect way to pay.

MasterCard is trying out a new technology that lets online shoppers authorize a transaction with a snapshot of their face instead of a password.

“As the world gets increasingly digital, this will be the next wave of technology that will change the consumer experience of shopping digitally," says Ajay Bhalla, president of enterprise security solutions for MasterCard. “It’s all part of our role in making commerce available anywhere, any time, on any digital device."

More than 200 employees of First Tech Federal Credit Union in the U.S. are taking part in a two-month pilot, through October, in which they verify who they are with either the scan of a fingerprint or a smartphone selfie. A similar trial is taking place in the Netherlands.

This latest innovation comes at a time of dramatic change in the electronic payments sector. Apple Pay lets consumers sign off on a purchase, paid for with a stored credit card, with a fingerprint. And the U.S. is catching up with Europe and other parts of the world by switching users to chip-embedded credit and debit cards, considered more secure than those with just a magnetic stripe. On Oct. 1, that shift hit a milestone with retailers becoming liable for fraudulent transactions made with a chip card that they are not equipped to process.

To use MasterCard’s selfie payment option, a customer would need to download its Identity Check app. Then, if they are buying a product from a merchant that requires their identity to be verified before purchase, they will get a push notification to their mobile device, which opens the app. They then hold up their phone, like taking a selfie, blink, "and you’re done," Bhalla says. “It’s ... a seamless, smooth experience."

The blink prevents a criminal from just holding up another person's picture, Bhalla explained.  A facial recognition scan converts your features into a string of ones and zeros, and that, not your actual picture, is processed. The security boost MasterCard anticipates from the use of facial verification is necessary, he says. According to Aite, a consulting firm, 45% of payment card losses are from online transactions.

Another perk? Authorizing a purchase with a photo cuts out the need for remembering yet another password.

“Within most parts of the world, when you do a digital transaction, you use a password, and that’s a big problem because people can’t remember them," Bhalla says. “That means they’ll struggle when completing the transaction." A global survey of about 10,000 consumers, commissioned by MasterCard and conducted in August, found that one-third of of consumers have bailed on an online purchase because they couldn’t recall their password.

If the pilot programs are deemed successful, MasterCard plans to introduce the face and fingerprint technology to more banks, with the ultimate goal that “it eventually will be rolled out to everybody," Bhalla says.

Such innovations are probably going to become more common, and should go a long way toward better safeguarding consumers’ financial information, says Matt Schulz, senior industry analyst for CreditCards.com.

“Biometrics are likely the future of credit card security," Schulz says. “They're a major step in the right direction, because when your face is your password, you can't forget it, and it's much harder to steal than a PIN."

Selfie pay should prove particularly popular with Millennials, according to James DeBello, CEO and president of Mitek, a mobile imaging technology company.“They love the convenience of taking a picture for data capture and they want to be doing more of it,'' he said in an email.

A Mitek poll of 1,004 Millennials found that 86% make purchases and perform other transactions via their smartphones. “When you also look at the fact that 28% want to enroll for everything from a new credit card to a gym membership by taking a picture of their driver’s license, you start to see the appetite for adding the snap of the camera to mobile transactions.''

MasterCard isn't the only credit card company working on new ways to check out. Visa has developed a technical blueprint that can eventually be used industrywide to enable the use of fingerprints, a face, palm and other biometrics, as verification of a person's identity during on-site transactions. And, along with the facial recognition and fingerprint trials currently underway, MasterCard is also looking at the possibility of voice recognition or even a person’s heartbeat being able to confirm who they are.

Read entire article at USA TODAY

Source: MasterCard
Graphic: Janet Loehrke, USA TODAY

Article by Charisse Jones, USA Today

MEDIA CONTACT:
KATY LASEE | MARKETING DEPT.
651 554 8533
KRLasee@traveltags.com

TAGS:   trends